Return Policy
PC Matic Privacy Policy
Introduction
Thank you for choosing PC Matic. Customer satisfaction is our priority, and we encourage all users to review the following Return Policy to understand eligibility, refund conditions, and cancellation terms.
Refund Eligibility
Refunds may be issued for qualifying purchases as long as the refund request is submitted within the timeframe stated in the original purchase agreement. All requests must include order details and a valid reason for return.
Non-Refundable Conditions
Software that has been downloaded, installed, activated, or used may not qualify for a refund. Users should review product-specific terms before initiating a return request.
Refund Processing
Once approved, refunds will be credited to the original method of payment. Processing times depend on your financial institution or payment provider. PC Matic is not responsible for delays caused by external processors.
Cancellation Policy
Subscriptions and software licenses can be canceled based on the guidelines provided in your PC Matic account dashboard or original purchase terms. Cancellation does not automatically guarantee a refund unless the eligibility criteria are met.
Limitation of Liability
PC Matic is not liable for indirect or consequential damages resulting from product use, cancellations, or refunds. Our liability is limited solely to the purchase amount paid by the customer.
Agreement to Policy
By purchasing or using PC Matic software, you acknowledge that you have read, understood, and agree to abide by all terms outlined in this Return Policy.